| |
 |
 |
|
Tuesday, January 6th 2009 |
|
|
|
| |
|
 |
|
|
| |
|
 |
| |
Healthy Software was launched in 1998 by a management team steeped in a history of medical application software development. It is privately owned and funded by the directors, so we don't have to continually look at the share price and make decisions for the wrong reasons. We launched our core windows based clinical management system in 1999, having received Government GP systems accreditation. Since then, our market driven and innovative approach to product development has always been geared to customer requirements first and government regulations second. The result is Crosscare.
Crosscare is a global solution without boundaries; it can be configured to suit any model of healthcare, and our multi-lingual facilities mean it can be used anywhere in the world, so we are not restricted in any way. We're very much clinician led in the products' development, and by engaging the clinician and making their lives easier, the data flows naturally through into all the other parts of the organisation, streamlining it, making it more efficient and ensuring you only do things once.
However, we've been in the healthcare business long enough to know that a great product does not win you any friends, but great support, training and service do. Our experience shows that customers do not change their systems to Crosscare because they're particularly unhappy with their current product, they change because they're unhappy with sitting on hold listening to music for hours on end, not being able to get answers to problems, or not being called back for days.
Healthy Software goes out of its way to provide a human interface, placing a huge emphasis on training, education and the quality of our helpdesk support. The phone will be answered by a person, not a machine, and they will be experienced in the use of the system, not a message taker.
We are proud of both our product and support, and even more proud that our customers will readily confirm that we get it right. We do have a good story to tell - thanks for taking the time to look.
Rob England
Managing Director - Healthy Software
|
|
|
|
|
|
| |
|
|
|
Copyright
Healthy Software Limited 2005 |
|
|
| |
|
|
|
|
|
|
